Legal

Privacy Policy

Last updated: April 25, 2026

Who We Are

Grind Refined is a sole proprietorship operating at grindrefined.com, based in Spring Hill, FL. We provide AI automation consulting and systems for small businesses. You can reach us at elena@grindrefined.com.

Information We Collect

We collect information you voluntarily provide when you interact with our website, including:

How We Use Your Information

We use the information we collect to:

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

SMS Communications

SMS messaging is a separate, optional service offered by Grind Refined. Providing your phone number does not automatically enroll you in SMS — you will only receive text messages if you actively check the SMS consent checkbox on the form where your number is collected.

If you opt in, you may receive SMS messages from Grind Refined related to your inquiry, assessment results, scheduling, or service updates. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at elena@grindrefined.com. Consent to receive SMS is not a condition of using our website, our assessment, our calculator, scheduling a discovery call, or purchasing any service.

Your mobile phone number, whether or not you opt in to SMS, is never sold, rented, or shared with third parties for their marketing purposes.

Cookies and Analytics

We use Google Analytics to understand how visitors use our website. This service may use cookies to collect anonymized usage data such as pages viewed, time spent, and general geographic location. No personally identifiable information is shared with Google Analytics. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain your contact information for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by emailing elena@grindrefined.com.

Data Security Practices

Grind Refined takes reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include: encrypted transmission of all data submitted through our website (HTTPS/TLS), secure cloud-based storage through vetted providers (Go High Level, Hostinger, Brevo), access controls limiting personal data to authorized personnel only, and regular review of security practices. While we work to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you of any data breach affecting your information in accordance with applicable law.

Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us at elena@grindrefined.com. We will respond within 30 days.

Third-Party Services

Our website and operations use the following third-party services which have their own privacy policies:

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Contact us at elena@grindrefined.com.